Exploring the relationship between patient satisfaction and age with the eReferral process
A case study exploring survey results indicating high satisfaction rates across all age groups, which suggests that the eReferral process...
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User experience with eReferral
A case study that looks at user experience with eReferral: In September 2023, 868 eReferral users within Ontario provided feedback...
Patient experience with eReferral in Ontario Health Central Region
A case study that looks at user experience with eReferral in Ontario Health Central: the users rated their experience with...
Patient experience with eReferral in Ontario Health West Region
A case study that looks at patient experience with eReferral in Ontario Health West: surveys indicate an improved healthcare experience...
Patient experience with eReferral in Ontario Health Toronto Region
A case study that looks at patient experience with eReferral in Ontario Health Toronto: surveys indicate an improved healthcare experience...
Patient experience with eReferral in Ontario Health North Region
A case study that looks at patient experience with eReferral in Ontario Health North: surveys indicate an improved healthcare experience...
Patient experience with eReferral in Ontario Health East Region
A case study that looks at patient experience with eReferral in Ontario Health East: surveys indicate an improved healthcare experience...
Patient experience with eReferral in Ontario
A case study that looks at patient experience with eReferral in Ontario: surveys indicate an improved healthcare experience, and that...
Impact of eReferral on patient efficiency and likelihood of referral appointment attendance
A case study exploring how implementing eReferral improves efficiencies in ways that positively impact referral appointment attendance.
Impact of eReferral on reducing the burden of treatment for patients
A case study that looks at how eReferral has contributed to decreasing the burden of treatment for patients, easing administrative...
Fiscal year 22/23 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, contributed to a large degree of expansion in 2022/2023 fiscal...
Patient experience with eReferral email notifications in OH-East
Patients in Ontario Health East who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral...
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