eReferral Supports Mental Health and Addictions in Ontario

eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, clinician preference, or patient preference​

eReferral gives referring clinicians access to a health map that allows them to see the wait times and geographic locations; the clinician and the patient can then make an informed decision about where they send their referral​

eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 25,500 MH&A eReferrals included patient consent to receive email notifications​