eReferral supports diagnostic imaging in Ontario
Key takeaways
Electronic referral (eReferral) for Diagnostic Imaging (DI) has expanded across Ontario, enhancing the patient experience throughout the province
Quick facts
eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, clinician preference, or patient preference
eReferral gives referring clinicians access to a health map that allows them to see the wait times and geographic locations; the clinician and the patient can then make an informed decision about where they send their referral
eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 860,000 DI eReferrals included patient consent to receive email notifications
Patients who receive email notifications are invited to share their feedback via a brief survey about their eReferral experience. Survey data from patients who received a DI eReferral show:
- 88% of DI patients were satisfied with their eReferral experience
- 94% of DI patients reported that eReferral email notifications improved their referral experience
Satisfying to know that the request is in the system, and I will be advised of appointment.
Great communication email and let me know that I would be receiving communication when the appointment was booked so I was not left wondering if the referral was sent
Testimonials from patients who received email notifications for a Diagnostic Imaging eReferral
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-

Virtual Care: A case study on virtual visits from a psychiatrist perspective
Virtual care in psychiatry can help to meet patients’ needs for convenient and accessible mental…
-

Unlocking the benefits of using eConsult in primary care
Wendy Lang from Amplify Care highlights the benefits of eConsult in reducing wait times for…
-

Wait times to access routine MRI scans
With the wide availability and direct access to diagnostic technology, MRI has become a more…
-

Amplify Care Receives Connected Care Innovation Grant to Help Clinicians Reclaim Time for Patient Care
Amplify Care, in collaboration with Dr. Neil Naik, has been awarded a 2025 Connected Care…