Patient experience with eReferral in Ontario
A case study that looks at patient experience with eReferral in Ontario: surveys indicate an improved healthcare experience, and that...
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Impact of eReferral on patient efficiency and likelihood of referral appointment attendance
A case study exploring how implementing eReferral improves efficiencies in ways that positively impact referral appointment attendance.
Impact of eReferral on reducing the burden of treatment for patients
A case study that looks at how eReferral has contributed to decreasing the burden of treatment for patients, easing administrative...
Fiscal year 22/23 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, contributed to a large degree of expansion in 2022/2023 fiscal...
Patient experience with eReferral email notifications in OH-East
Patients in Ontario Health East who are emailed appointment information and reminders report an improved healthcare experience and prefer eReferral...
eReferral annual user satisfaction survey September 2022 – increase in usage
The 2022 eReferral user satisfaction survey shows that more frequent use of eReferral is associated with higher satisfaction and allows...
Integration with Ocean eReferral enhances Cerebrum users’ workflow in Waterloo-Wellington
A case study that explores how users at K-W CardioPulmonary Services (CPS) have gained many efficiencies in their referral processing...
eConsult and eReferral supporting the chronic pain pathway
A case study that explores how eConsult and eReferral can support patients with chronic pain as they move through the...
Fiscal year 21/22 eReferral highlights
eReferral highlights for the 21/22 fiscal year: eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a...
Patient experience with eReferral Appointment Reminders
Patients who are emailed appointment reminders after booking an appointment through an eReferral report a positive outcome from this service.
Triaging Referrals to eConsult (TReC)
Triaging Referrals to eConsult (TReC) is a workflow that allows specialists to respond to referrals with advice, through an eConsult...
eReferral supports community mental health services in Ontario
Electronic referral (eReferral) for Community Mental Health (CMH) services across Ontario has led to an improved clinical and patient experience.
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