Enhancements made to patient email notifications
Quick Facts
- A total of 58,195 patients provided consent to receive email notifications about their referral
- To date, 6959 patients completed a Patient Experience survey
- Over 40 enhancement requests were logged from the patient satisfaction survey in the past year
Key takeaways
Feedback received from the Patient Experience Survey, clinical champions and eReferral deployment teams is a rich source of evidence to inform numerous enhancements to the structure and functionality of the patient email notifications.
I have some brain/memory problems and electronic referral helps me. It gives me one more level of reminder, information and appointment expectations.
Patient Testimonial
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
eReferral Adoption Strategies throughout the COVID-19 Pandemic
Change Management Strategies during the Pandemic: Key takeaways Adapting change management tactics and clinical engagement…
-
Amplify Care’s In-Person Town Hall on AI, Engagement, and the Power of Conversations
This month, the Amplify Care team came together for an energizing in-person town hall —…
-
How AI scribes can help combat the family doctor shortage in Ontario
AI scribe technology is helping reduce physician burnout in Ontario by automating documentation tasks, improving…
-
A case study on provider satisfaction with change management supports for the implementation of an online booking solution for flu shot clinics
Many administrative tasks in primary care offices contribute to healthcare provider and staff burnout1; healthcare…