Enhancements made to patient email notifications
Quick Facts
- A total of 58,195 patients provided consent to receive email notifications about their referral
- To date, 6959 patients completed a Patient Experience survey
- Over 40 enhancement requests were logged from the patient satisfaction survey in the past year
Key takeaways
Feedback received from the Patient Experience Survey, clinical champions and eReferral deployment teams is a rich source of evidence to inform numerous enhancements to the structure and functionality of the patient email notifications.
I have some brain/memory problems and electronic referral helps me. It gives me one more level of reminder, information and appointment expectations.
Patient Testimonial
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Cybersecurity in healthcare: how Shield’s training program can help protect your organization
Cybercriminals are increasingly targeting healthcare institutions for their sensitive data, and the consequences of a…
-
eFax through Ocean eReferral
eFax is a solution that enables existing Ocean eReferral senders to submit referrals to receiving…
-
eReferral Adoption Strategies throughout the COVID-19 Pandemic
Change Management Strategies during the Pandemic: Key takeaways Adapting change management tactics and clinical engagement…
-
Phishing: The Hidden Threat in Your Inbox
Email is a lifeline for healthcare communication, but it has become a major vulnerability. From…