User experience with eReferral
In September 2023, 868 eReferral users within Ontario provided feedback on their eReferral experience. The users rated their experience with eReferral and noted additional benefits and efficiencies associated with the adoption of eReferral.
Key takeaways
eReferral users, including both clinicians and administration staff, indicate that eReferral has either improved or maintained the efficiency of their clinical processes and referral workflows.
It [eReferral] is a much easier way to access referrals for both specialists and for medical imaging, as well as larger community organizations (HCCSS, mental health): all in one place and on one system.”
Primary Care Physician
“[eReferral] has made our workflows easier and allowed us to have less back and forth for referrals. Emailing patients has also been very helpful!”
Primary Care Physician
The eReferral network has expanded throughout every region in Ontario, with over 2 million eReferrals processed, 2,800+ receiving sites, and 11,000+ unique users.
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
eReferral and ophthalmology cataract central intake in Waterloo Wellington
Using eReferral and a centralized intake model leads to… Reduced wait times Research shows that…
-
Fiscal year 21/22 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree…
-
A case study comparing patient no shows between appointments booked online versus other booking methods
A patient no-show means that a patient has failed to come into the clinic for…
-
eReferral and North East Assessment Centre central intake musculoskeletal process
In Canada, Orthopedic surgeons are considered the highest consulted specialists1 with more than 900,000 referred…