User experience with eReferral
In September 2023, 868 eReferral users within Ontario provided feedback on their eReferral experience. The users rated their experience with eReferral and noted additional benefits and efficiencies associated with the adoption of eReferral.
Key takeaways
eReferral users, including both clinicians and administration staff, indicate that eReferral has either improved or maintained the efficiency of their clinical processes and referral workflows.
It [eReferral] is a much easier way to access referrals for both specialists and for medical imaging, as well as larger community organizations (HCCSS, mental health): all in one place and on one system.”
Primary Care Physician
“[eReferral] has made our workflows easier and allowed us to have less back and forth for referrals. Emailing patients has also been very helpful!”
Primary Care Physician
The eReferral network has expanded throughout every region in Ontario, with over 2 million eReferrals processed, 2,800+ receiving sites, and 11,000+ unique users.
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Fiscal year 21/22 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree…
-
Erie St. Clair and South West: Cataract Central Intake One Year Post Go-Live
The St. Joseph’s Health Care London Cataract Central Intake (CCI) went live in April 2024.…
-
Patient experience with eReferral in Ontario Health East Region
Patients who are emailed appointment information and reminders report an improved healthcare experience and prefer…
-
A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients
Preventative care is a pillar of primary health care. Since the 1980s, there has been…