Exploring the relationship between patient satisfaction and age with the eReferral process
A case study exploring survey results indicating high satisfaction rates across all age groups, which suggests that the eReferral process...
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Impact of eReferral on patient efficiency and likelihood of referral appointment attendance
A case study exploring how implementing eReferral improves efficiencies in ways that positively impact referral appointment attendance.
Impact of eReferral on reducing the burden of treatment for patients
A case study that looks at how eReferral has contributed to decreasing the burden of treatment for patients, easing administrative...
A case study on a clinic’s experience using Online Appointment Booking for cervical cancer appointments and reminders for patients
A case study that explores how Online Appointment Booking enhances clinical efficiencies and shows potential to increase uptake of cervical...
A case study on the implementation of a centralized, integrated Online Appointment Booking solution at a COVID-19, Cold & Flu Care Clinic
A case study that looks at how a centralized Online Appointment Booking (OAB) solution enhanced the patient experience when accessing...
A case study comparing patient no shows between appointments booked online versus other booking methods
Appointments booked through an Online Appointment Booking (OAB) solution that automatically sends appointment reminders are associated with reduced rates of...
Online Appointment Booking: A case study on potential cost-savings from a Family Health Team perspective
Online Appointment Booking platforms that are integrated into the clinic's EMR can create administrative efficiencies, resulting in potential cost savings...
Patient Email Collection: A case study on collecting patient emails from a Family Health Team perspective
Patient email collection facilitates ease of communicating with patients and connecting patients to various technological platforms to keep them informed...
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