Fiscal year 21/22 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree of expansion in fiscal year 20221/2022. The large increase in clinical adoption and use of the electronic referral system resulted in a better experience for clinicians and patients.
Quick Facts
Throughout the past year, the Ontario eServices Program has expanded the reach of eReferral across the province with eReferral now active
in all regions
- 450 new eReferral forms were developed, this is a 46% increase from 2020/2021
- 86% of referrals received by central intake were complete
- 95% of patients surveyed felt that the email notifications improved their referral experience
- 78% of users were satisfied with the eReferral solution
It was amazing. I never had a referral and booking go through so fast!
eReferral Patient
It has cut down tremendously on the amount of time it takes me to make referrals to other agencies in the community.
Health Professional
HNHB Allied
Very efficient way to get notice of the referral and the subsequent appointment booking.
eReferral Patient
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