Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based on data collected from a recent user satisfaction survey of all users of eReferral from across the province completed in July 2020.
- Over 500 providers are receiving eReferrals in OH-West Region
- Over 150,000 eReferrals have been processed in OH-West since 2017
- 80% of specialists believe eReferral makes it easier to track patient referrals
- 76% of specialists are satisfied with eReferral
- 71% of specialists believe eReferral improves communication and the sharing of patient information between health care providers
- 65% of OH-West region specialists surveyed are using eReferral every week
Key takeaways
eReferral users in Specialist Care within the OH-West Region find eReferral improves their referral processes and encourage widespread expansion of use by referring healthcare providers.
We are trying to push for family MDs to refer this way instead of via fax
Office Administrator
West Region Specialist
I only wish more of my referrals were sent through Ocean!
Physician
West Region Specialist
I use eReferral Ocean all the time. I really find this helpful and for the patients.
Office Administrator
West Region Specialist
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-

Amplify eReferral Network: Service Description
eReferral refers to the automation of one or more activities involved in initiating, negotiating, and closing the referral…
-

Specialists’ satisfaction with eReferral in OH-West
Specialists and office staff are accepting eReferrals in place of faxed referrals. Findings are based…
-

eReferral Adoption Strategies throughout the COVID-19 Pandemic
Change Management Strategies during the Pandemic: Key takeaways Adapting change management tactics and clinical engagement…
-

eConsult and eReferral supporting Mental Health & Addictions (MHA) Care
Mental illness is experienced by one in five Canadians in any given year1. Wait times…