User experience with eReferral
In September 2023, 868 eReferral users within Ontario provided feedback on their eReferral experience. The users rated their experience with eReferral and noted additional benefits and efficiencies associated with the adoption of eReferral.
Key takeaways
eReferral users, including both clinicians and administration staff, indicate that eReferral has either improved or maintained the efficiency of their clinical processes and referral workflows.
It [eReferral] is a much easier way to access referrals for both specialists and for medical imaging, as well as larger community organizations (HCCSS, mental health): all in one place and on one system.”
Primary Care Physician
“[eReferral] has made our workflows easier and allowed us to have less back and forth for referrals. Emailing patients has also been very helpful!”
Primary Care Physician
The eReferral network has expanded throughout every region in Ontario, with over 2 million eReferrals processed, 2,800+ receiving sites, and 11,000+ unique users.
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