eReferral supports community mental health services in Ontario

eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location,
clinician preference, or patient preference

eReferral gives referring clinicians access to a health map that allows them to see the wait times and geographic locations; the clinician and the patient can then make an informed decision about where they send their referral

eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 2,900 patients have consented to receive email notifications about their CMH referrals and appointments