Primary Care Clinicians Sending Referrals, a Time-based Comparison of Fax and eReferral Workflows
This case story explores how eReferral could provide a way to decrease administrative burden by reducing the amount of manual...
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What Does an Integrated Care Manager Do?
With a combination of clinical expertise, digital health knowledge, and change management skills, Integrated Care Managers (ICMs) play a key...
Webinar on EMR Inbox Management: Recording Now Available
Sharing some tips, tricks, and key takeaways from our first-ever Ideal Primary Care Practice Model webinar, a series powered by...
How AI Scribes are Reducing Administrative Burden in Primary Care
Learn more about an evaluation that shows AI scribes are alleviating the administrative burden on primary care clinicians, cutting documentation...
eReferral CoP Session #3
On January 28, 2025, the eReferral Community of Practice CoP came together to collaboratively discuss eReferral Form Standardization and share...
Exploring the Impact of Change Management Support on the eReferral User Onboarding Experience
This case study examines the survey results gathered from 230 respondents between August 2022 and October 2024. Of the 167...
Exploring the Experience of eReferral Users in Primary Care
Primary care has played a significant role in the expansion of eReferral, representing 65% of users and submitting over 80%...
eReferral Supports Mental Health and Addictions in Ontario
Electronic referral (eReferral) for Mental Health & Addictions (MH&A) has expanded across Ontario, enhancing the patient experience throughout the province....
eReferral Supports Diagnostic Imaging in Ontario
Electronic referral (eReferral) for Diagnostic Imaging (DI) has expanded across Ontario, enhancing the patient experience throughout the province.
eReferral Supports Cataract Surgery in Ontario
Electronic referral (eReferral) for Cataract Surgery has expanded across Ontario, enhancing the patient experience throughout the province.
Exploring the Relationship between Patient Satisfaction and Age with the eReferral Process
A case study exploring survey results indicating high satisfaction rates across all age groups, which suggests that the eReferral process...
eReferral CoP Session #2
On September 19, 2024, the eReferral Community of Practice CoP came together to collaboratively discuss Change Management and how to...
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