Patients are highly satisfied with eReferral for diagnostic imaging
Based on Diagnostic Imaging eReferrals sent in seven sub-regions (WW, ESC, SE, NE, Champlain, SW and HNHB) from March 2018 to September 2020:
- In total, 96,145 DI referrals have been sent through Ocean
- A total of 4,058 patients referred for a DI scan responded to the survey
- 74% of patients referred electronically for DI within the past 12 months have a scheduled appointment or have been seen
- To date, 933 clinicians in Ontario have adopted and sent DI referrals electronically through Ocean eReferral network
Key takeaways
Patients referred for Diagnostic Imaging by eReferral are highly satisfied with the healthcare experience and time to access care.

Within a day of my original referral I had an appointment booked and a time that didn’t interfere with my work schedule. Thanks.
This was amazing! I felt informed at all times, which helps reduce anxiety.
Patient Testimonials
Patient Satisfaction Survey
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-
Health Information Network Provider (HINP) accountability statement eServices “eReferral”
Under PHIPA and for the purposes of the eReferral, The Centre for Family Medicine Care…
-
Safeguards employed for the eServices eReferral network
In its capacity as a Health Information Network Provider (HINP) for the Ontario eServices Program…
-
Fiscal year 21/22 eReferral highlights
eReferral deployment across Ontario, led by the Ontario eServices Program, resulted in a large degree…
-
eConsult: A case study on eConsult use in primary care to enable timely patient care with confidence
The median wait time from primary care provider referral to consultation with a specialist in…