eReferral supports orthopedics in Ontario
Key takeaways
Electronic referral (eReferral) for Orthopedics has expanded across Ontario, enhancing the patient experience throughout the province
Key takeaways
eReferral allows referring clinicians to select the most appropriate destination for the patient’s referral by choosing a site based on location, clinician preference, or patient preference
eReferral gives referring clinicians access to a health map that allows them to see the wait times and geographic locations; the clinician and the patient can then make an informed decision about where they send their referral
eReferral also enables patient communication through emails that keep patients in the loop throughout the referral process; over 4,100 Orthopedics eReferrals included patient consent to receive email notifications
Patients who receive email notifications are invited to share their feedback via a brief survey about their eReferral experience. Survey data from patients who received an Orthopedics eReferral show:
- 86% of Orthopedics patients were satisfied with their eReferral experience
- 89% of Orthopedics patients reported that eReferral email notifications improved their referral experience
I believe this process is an excellent use of resources and time on the part of medical practitioners and patients.
I was surprised at the speed of this communication. It arrived a day before my doctor’s office communicated with me. Well done!
Testimonials from patients who received email notifications for an Orthopedics eReferral
Interested in learning more?
Interested in partnering with us or learning more about
what we can offer you? Please reach out here.
Get the latest resources and insights
-

Join Amplify Care at e-Health 2026: Exploring the Future of AI, Integrated Care, and Digital Health Innovation
Amplify Care is excited to be participating in this year’s e-Health National Conference and Tradeshow.…
-

Top Takeaways from Our Recent Amplify Care Webinar
Amplify Care’s recent webinar highlighted how AI can help clinicians plan, prototype, test, and refine…
-

Walking the Walk: Amplifiers Try Out AI Tools to Reduce Administrative Burden
The Amplify Care team recently came together for an in-person event, which included an interactive…
-

eReferral CoP Session #8
The eReferral Community of Practice (CoP) came together to collaboratively discuss how to establish and…