eFax through Ocean eReferral

eFax is a solution that enables existing Ocean eReferral senders to submit referrals to receiving specialists who are yet to adopt the eReferral solution, by converting the eReferral into a fax.

• eFax senders experienced the benefits of the eReferral solution while still being able to send to receivers who are not using eReferral​
• The purpose of this POC was to validate the ability of the eFax platform, integrated with Ocean and to support a migration away from fax-based referrals​
• 77% of eFax senders were satisfied with the ability to send an eFax through eReferral​
• Overall, eFax receivers’ workflows were not interrupted or negatively impacted by the eFax POC

During the POC phase from May to September 2022 there were:​

It is very fast to use Ocean eFax. I like that we can track everything readily and that there are reminders if no action has occurred for a referral.​

It streamlines process, everything is updated in real time and I can easily follow the referral in one portal

eFax referral senders