Celebrating Digital Health Week 2025!

One of the key themes of this year’s Digital Health Week theme – Connected Care – highlights something we’ve always believed at Amplify Care: that true innovation in healthcare isn’t just about technology. It’s about connection – between people, between systems, and across every step of the care journey.

When digital health systems can speak to each other, health information flows seamlessly across the care continuum. A patient’s story travels with them — from their family doctor to a specialist visit, to the emergency department, and back home again. That’s what Connected Care makes possible: coordinated, continuous, patient-centred care that reduces duplication, prevents delays, and helps everyone work from the same page.

Connecting Clinicians to What Matters Most

At Amplify Care, our mission is to simplify the clinical experience. We know that clinicians want to spend their time caring for patients, not navigating disconnected systems or duplicating work. Every one of our initiatives – from eReferral and standardized forms, to evidence-based decision support and AI-powered automation – is designed to break down silos and make information sharing effortless.

When care is connected, clinicians can make decisions faster, communicate more effectively, and trust that they have the right information at the right time. For family physicians, that means fewer administrative tasks and more time for patient care. For specialists, it means receiving complete, accurate referrals and being able to share updates easily. And for patients, it means a smoother journey through the health system, with fewer gaps, repeated questions, or missed follow-ups.

Building the Foundations of Interoperability and Evidence-Based Care

Amplify Care has been deeply involved in creating the foundations of Connected Care across Canada. Through the eReferral and Centralized Intake system, over four million referrals have been sent digitally in Ontario, replacing fax-based workflows with secure, integrated communication between primary care clinicians and specialists. Our referral form standardization work has brought thousands of clinicians together to co-design consistent, structured digital forms that move easily between EMRs and health systems.

Through programs like Evidence2Practice Ontario (E2P), we’ve made clinical best practices and patient resources accessible right within the EMR, connecting evidence to action at the point of care. These EMR tools help ensure that clinicians have the latest, evidence-based tools at their fingertips, supporting consistent, high-quality care across settings. By integrating trusted guidance and patient-friendly resources directly into existing workflows, our team is turning evidence into everyday practice, helping clinicians make informed decisions faster, and empowering patients to better understand and manage their health.

Connection Starts with Collaboration

Connected Care doesn’t happen in isolation. It requires collaboration across every level –clinicians, health organizations, vendors, and governments – working together to ensure that digital health tools are interoperable, equitable, and designed around the realities of care delivery.

At Amplify Care, we believe the best solutions come from co-design: clinicians and patients shaping tools together with our team and other system partners, supported by evidence and guided by shared purpose. That’s how we ensure that connection isn’t just technical, it’s human.

Looking Forward to What’s to Come

Looking ahead, we’re also exploring how emerging technologies like artificial intelligence can further support clinicians and patients, responsibly and thoughtfully. From AI-assisted documentation to smart triage, these tools have the potential to reduce administrative burden, enhance care, and strengthen system-wide connection. (Stay tuned for more on this topic in next week’s blog!)

As we celebrate Digital Health Week, we’re proud to stand with partners across Canada advocating for a modernized, connected, and accessible health system. For the Amplify Care team, Connected Care means enabling the flow of information, ideas, and empathy across every part of the healthcare journey.