Upcoming Webinar on How eReferral is Building a More Connected Healthcare System

Webinar | October 29, 2026 | 12:15 p.m. EDT

A more connected healthcare system starts with making it easier for patients to access the care they need and for clinicians to coordinate that care efficiently. Digital solutions like eReferral are helping move this vision forward across Ontario by simplifying referral processes, strengthening collaboration, and reducing the administrative work that takes time away from patient care.

Join us for an upcoming webinar, eReferral: A Connected Care Success Story, to explore how a promising local innovation has grown into a provincial initiative supporting Ontario’s Patients Before Paperwork (Pb4P) strategy.

From local innovation to provincial impact

Effective referrals are essential to coordinated care, but traditional processes can create unnecessary administrative work, communication challenges, and delays in accessing services. eReferral offers a more streamlined approach, helping healthcare providers connect patients with the appropriate services while improving visibility and coordination throughout the referral journey.

As adoption expands across Ontario, eReferral is contributing to a broader shift toward more efficient, connected healthcare delivery. This webinar will examine the progress made so far, the practical benefits emerging across the system, and the partnerships that are helping advance this work.

Whether you are a clinician, healthcare administrator, digital health professional, or involved in healthcare system transformation, this session offers an opportunity to learn how digital referral solutions can support better experiences for both care providers and patients.

What to expect from the session

During the webinar, you’ll gain insights into:

• The evolution of eReferral in Ontario: Discover how the initiative has expanded beyond its local roots to become an important part of the province’s efforts to reduce administrative burden.
• The value of digital referrals: Explore how more efficient referral workflows can benefit clinicians, patients, healthcare organizations, and the wider health system.
• Progress and lessons from implementation: Hear about the successes, experiences, and challenges that have shaped eReferral adoption across Ontario.
• The power of collaboration: Learn why partnerships across the healthcare system are essential to advancing digital health initiatives and creating more coordinated care pathways.

The discussion will highlight not only what has been accomplished, but also how ongoing collaboration can help build on that progress.

Meet the speakers

The webinar brings together leaders with experience in clinical practice, healthcare transformation, and provincial digital health initiatives.

Kim Lynch, Director, eReferral Program

With more than 35 years of experience in Ontario healthcare, Kim Lynch brings a broad perspective on organizational change, technology implementation, and healthcare leadership. Her work across acute care, rehabilitation, and complex care has included leading large-scale technology initiatives and supporting organizations through significant operational and digital transitions. Kim is passionate about collaboration, clinician support, and advancing digital health solutions that improve patient outcomes.

Dr. Winnie Lee, Chief of Staff and Chief of Diagnostic Imaging, Cambridge Memorial Hospital

Dr. Winnie Lee is a physician leader, radiologist, and educator with extensive experience in clinical leadership and healthcare improvement. At Cambridge Memorial Hospital, she has helped guide initiatives involving digital health integration, quality improvement, and organizational change. Her perspective brings together the realities of clinical practice with the opportunities digital innovation presents for improving care delivery.

Sarah Mian, Interim Director of Care Coordination and Access, Ontario Health

Sarah Mian leads provincial work focused on improving access and coordination, including eReferral Ontario, Central Intake, standardized eReferral forms, eConsult, and the Provincial Health Service Directory. Her experience spans major digital health and system transformation initiatives, with a focus on creating more consistent processes and improving how patients connect with healthcare services.

Together, the speakers will share perspectives on the evolution of eReferral, the impact of provincial adoption, and the continued work required to make healthcare more connected.

Be part of the conversation

Reducing administrative burden and improving access to care require more than technology alone. They depend on thoughtful implementation, strong partnerships, and a shared commitment to making healthcare work better for everyone involved.

Discover how eReferral is helping advance that vision in Ontario and hear directly from the leaders contributing to its continued development.

Webinar details: Thursday, October 29, 2026, at 12:15 p.m. EDT.

Register for eReferral: A Connected Care Success Story to save your spot and learn how digital innovation is helping shape a more coordinated healthcare system.