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Amplify Care

Think Like a Clinician, Build Like a Developer: How to Build Your Own AI-Powered Tools

Healthcare professionals encounter workflow challenges every day, stemming from operational inefficiencies, duplicative processes, and gaps that no single product quite solves. Traditionally, addressing these problems required IT teams, funding, and time. Now that’s changing.

  • Start with a workflow challenge, not a tool idea.
  • What is slow, repetitive, or frustrating?
  • What outcome do you want instead?
  • Start small, with workflows that do not contain  patient-specific information
  • Core function
  • Key features
  • Inputs and outputs
    • Break down the problem in steps to identify where it becomes complex – think: How would I do it?
  • Constraints (e.g., make sure the tool works only on your device and does not share or send any info externally, for privacy and security)
  • Ask the LLM to provide the solution in a step-wise manner and with a way to test that each step works.
  • The bigger the ask, the greater the risk of inaccuracy. By breaking it into steps, the LLM task scope is reduced, and testing it after each step makes it easier to identify what’s not working and what to debug.
  • Check for accuracy and usability
  • Ensure it aligns with your intended workflow
  • Identify gaps or errors

Remember: AI is assisting, not deciding.

  • Synthetic (fake) data
  • De-identified data
  • Non-sensitive workflows

This helps you validate your tool without exposing personal or patient information.

  • Provide plain-language feedback to the AI
    • Example: “I noted that your output wasn’t correct for this, can you check it?”
  • Break problems into smaller parts if needed
  • Adjust and rebuild incrementally
  • Nothing with personal/patient information (PI/PHI) should go back into the LLM/coding environment

AI introduces new risks if used improperly. While building your own tools is increasingly accessible, privacy and security must always come first.

  • Follow guidance from your regulatory college
  • For physicians, additional guidance is available at the Canadian Medical Protective Association (CMPA)
  • Where applicable, also follow your organization’s IT, privacy, and security processes
    • Check before downloading trial or other new tools on a work device
    • Avoid using your work email or work login with unapproved tools (even on your personal device)
    • Get organizational sign-off before using an AI tool in routine workflow
  • Do not input Personal Information or Personal Health Information into general-purpose AI/coding tools
  • Use de-identified or synthetic data during development
    • Reduces risk of unintended exposure of PI/PHI
  • Minimize data input
    • Use the minimum necessary information for any task
  • Set up your tool’s privacy/security settings so that you can process data locally, not using a vendor’s cloud
    • Ensures information does not leave your control
    • Be cautious with free or trial tools, which may offer weaker privacy controls
  • Maintain strict clinician oversight
    • AI outputs must always be reviewed before use, with strict clinician oversight

Amplify Care recently hosted a webinar where two family physicians, Dr. Byron Song and Dr. Kevin Brophy, shared how they are using coding tools to address administrative and workflow challenges in primary care

Anyone interested in exploring how these tools are being applied in real-world primary care settings can access the webinar recording here.

* Please note that the vendors mentioned are provided solely as illustrative examples of service providers within this industry. Reference to these companies does not constitute an endorsement, recommendation, or vetting of their specific products or services.

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