eFax Termination FAQ
The following FAQs are intended to help clarify what the conclusion of the eReferral via eFax Proof of Concept (PoC) means for participating clinicians and organizations, including next steps and the benefits of transitioning fully to eReferral.
Why is eReferral via eFax being discontinued?
We have made the strategic decision to discontinue eReferral via eFax to focus our resources on developing and enhancing other key services, including our eReferral program, to better serve your evolving needs.
When will eReferral via eFax service officially end?
The service will officially end on November 14, 2025.
What will happen to my data after the service ends?
You will have until November 24, 2025, to download or migrate your data. After this date, all data associated with your account will be permanently deleted in accordance with our data retention policies.
Can I still access eReferral via eFax after November 24, 2025?
No, access to eReferral via eFax will be terminated after November 24, 2025.
What are my alternatives after eReferral via eFax is discontinued?
We encourage you to explore our eReferral program, which may offer a suitable alternative for your needs. You can find more information here: eReferral – Amplify Care
Our support team is also available to discuss other potential solutions.
How can I transition to the eReferral program?
If you are interested in transitioning to the eReferral program, please visit eReferral – Amplify Care for details on how to enroll or learn more. Our dedicated support team can also guide you through the process.
Who can I contact if I have more questions?
For any further questions or assistance, please contact our support team at Contact us – Amplify Care.